CVE-2023-38060
CWE-20Published: July 24, 2023· Updated: Jun 17, 2026
Official Description
Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to to perform an host header injection for the ContentType header of the attachment.
This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
Technical Analysis
CVE-2023-38060 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.
Exploitation requires low privileges, which limits the exposure to scenarios where an attacker has already gained initial access.
A successful exploit results in complete confidentiality breach (data exposure), full integrity compromise (data manipulation), availability disruption (denial of service), with a CVSS base score of 8.8.
CVSS v3.1 Vector Breakdown
Affected Vendors & Products
Exploit & PoC Resources
Official Patches & Advisories
All References (4)
Quick Facts
Related CVEs (CWE-20)
Recommended Actions
- →Apply vendor patches immediately
- →Monitor CVE-2023-38060 in threat intel feeds
- →Review IDS/IPS signatures for exploitation attempts