HOMEVULNERABILITIESCVE-2023-38056
HIGH

CVE-2023-38056

CWE-78Published: July 24, 2023· Updated: Jun 17, 2026

7.2
CVSS v3.1

Official Description

Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g. SchedulerCronTaskModule using UnitTests modules allows any authenticated attacker with admin privileges local execution of Code.This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

NVD Source

Technical Analysis

CVE-2023-38056 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.

Exploitation requires high privileges, which limits the exposure to scenarios where an attacker has already gained initial access.

A successful exploit results in complete confidentiality breach (data exposure), full integrity compromise (data manipulation), availability disruption (denial of service), with a CVSS base score of 7.2.

CVSS v3.1 Vector Breakdown

Exploitability
Attack VectorNetwork
Attack ComplexityLow
Privileges Req.High
User InteractionNone
ScopeUnchanged
Impact
ConfidentialityHigh
IntegrityHigh
AvailabilityHigh
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

Affected Vendors & Products

otrs1 product(s)
otrs
Source: NVD CPE · 1 total CPE entries

Exploit & PoC Resources

NO KNOWN EXPLOITNo public exploit confirmed at this time
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Official Patches & Advisories

All References (2)

Quick Facts

CVE IDCVE-2023-38056
CVSS Score7.2 / 10
SeverityHIGH
WeaknessCWE-78
CISA KEVNo
Affected1 vendor(s)
PublishedJul 24, 2023

Related CVEs (CWE-78)

Recommended Actions

  • Apply vendor patches immediately
  • Monitor CVE-2023-38056 in threat intel feeds
  • Review IDS/IPS signatures for exploitation attempts
Data sourced from NVD (NIST), CISA KEV, and EPSS (FIRST). Analysis generated by CTIWATCH.COM. CVE data is provided under the NVD usage policy.