Is CVE-2019-16949 actively exploited?

No active exploitation of CVE-2019-16949 has been confirmed so far. Continue monitoring, as exploit status can change.

Can CVE-2019-16949 be exploited remotely?

Yes. CVE-2019-16949 is exploitable remotely over the network (CVSS attack vector: Network).

What is the CVSS score of CVE-2019-16949?

CVE-2019-16949 has a CVSS score of 6.5 (MEDIUM).

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MEDIUM

CVE-2019-16949

CWE-20Published: November 13, 2019· Updated: Jun 17, 2026

6.5

CVSS v3.1

Official Description

An issue was discovered in Enghouse Web Chat 6.1.300.31 and 6.2.284.34. A user is allowed to send an archive of their chat log to an email address specified at the beginning of the chat (where the user enters in their name and e-mail address). This POST request can be modified to change the message as well as the end recipient of the message. The e-mail address will have the same domain name and user as the product allotted. This can be used in phishing campaigns against users on the same domain.

NVD Source

Technical Analysis

CVE-2019-16949 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.

Exploitation requires low privileges, which limits the exposure to scenarios where an attacker has already gained initial access.

A successful exploit results in full integrity compromise (data manipulation), with a CVSS base score of 6.5.