ZammadCVEs & Vulnerabilities

Incorrect Access Control in Zammad 1.0.x up to 4.0.0 allows attackers to obtain sensitive information via email connection configuration probing.

Cross Site Scripting (XSS) in Zammad 1.0.x up to 4.0.0 allows remote attackers to execute arbitrary web script or HTML via multiple models that contain a 'note' field to store additional information.

An issue was discovered in Zammad before 3.5.1. A REST API call allows an attacker to change Ticket Article data in a way that defeats auditing.

An issue was discovered in Zammad before 3.5.1. The default signup Role (for newly created Users) can be a privileged Role, if configured by an admin. This behvaior was unintended.

An issue was discovered in Zammad before 3.5.1. An Agent with Customer permissions in a Group can bypass intended access control on internal Articles via the Ticket detail view.

An issue was discovered in Zammad before 3.4.1. There is Stored XSS via a Tags element in a TIcket.

An account-enumeration issue was discovered in Zammad before 3.4.1. The Create User functionality is implemented in a way that would enable an anonymous user to guess valid user email addresses. The application responds differently depending on whether the input supplied was recognized as associated with a valid user.

An issue was discovered in Zammad before 3.4.1. The Tag and Link REST API endpoints (for add and delete) lack a CSRF token check.

An SSRF issue was discovered in Zammad before 3.4.1. The SMS configuration interface for Massenversand is implemented in a way that renders the result of a test request to the User. An attacker can use this to request any URL via a GET request from the network interface of the server. This may lead to disclosure of information from intranet systems.

An issue was discovered in Zammad before 3.4.1. The global-search feature leaks Knowledge Base drafts to Knowledge Base readers (who are authenticated but have insufficient permissions).

An issue was discovered in Zammad before 3.4.1. There is an authentication bypass in the SSO endpoint via a crafted header, when SSO is not configured. An attacker can create a valid and authenticated session that can be used to perform any actions in the name of other users.

An issue was discovered in Zammad before 3.4.1. There are wrong authorization checks for impersonation requests via X-On-Behalf-Of. The authorization checks are performed for the actual user and not the one given in the X-On-Behalf-Of header.

An issue was discovered in Zammad before 3.4.1. Admin Users without a ticket.* permission can access Tickets.

Zammad before 3.3.1, when Domain Based Assignment is enabled, relies on a claimed e-mail address for authorization decisions. An attacker can register a new account that will have access to all tickets of an arbitrary Organization.

In Zammad before 3.3.1, a Customer has ticket access that should only be available to an Agent (e.g., read internal data, split, or merge).

An issue was discovered in Zammad 3.0 through 3.2. It returns source code of static resources when submitting an OPTIONS request, rather than a GET request. Disclosure of source code allows for an attacker to formulate more precise attacks. Source code was disclosed for the file 404.html (/zammad/public/404.html)

An issue was discovered in Zammad 3.0 through 3.2. After authentication, it transmits sensitive information to the user that may be compromised and used by an attacker to gain unauthorized access. Hashed passwords are returned to the user when visiting a certain URL.

An XSS issue was discovered in Zammad 3.0 through 3.2. Malicious code can be provided by a low-privileged user through the File Upload functionality in Zammad. The malicious JavaScript will execute within the browser of any user who opens a specially crafted link to the uploaded file with an active Zammad session.

An issue was discovered in Zammad 3.0 through 3.2. The Forgot Password functionality is implemented in a way that would enable an anonymous user to guess valid user emails. In the current implementation, the application responds differently depending on whether the input supplied was recognized as associated with a valid user. This behavior could be used as part of a two-stage automated attack. During the first stage, an attacker would iterate through a list of account names to determine which correspond to valid accounts. During the second stage, the attacker would use a list of common passwords to attempt to brute force credentials for accounts that were recognized by the system in the first stage.

An issue was discovered in Zammad 3.0 through 3.2. The WebSocket server crashes when messages in non-JSON format are sent by an attacker. The message format is not properly checked and parsing errors not handled. This leads to a crash of the service process.

An issue was discovered in Zammad 3.0 through 3.2. It allows for users to view ticket customer details associated with specific customers. However, the application does not properly implement access controls related to this functionality. As such, users of one company are able to access ticket data from other companies. Due to the multi-tenant nature of this application, users who can access ticket details from one organization to the next allows for users to exfiltrate potentially sensitive data of other companies.

An XSS issue was discovered in Zammad 3.0 through 3.2. Malicious code can be provided by a low-privileged user through the Ticket functionality in Zammad. The malicious JavaScript will execute within the browser of any user who opens the ticket or has the ticket within the Toolbar.

An XSS issue was discovered in Zammad 3.0 through 3.2. Malicious code can be provided by a low-privileged user through the Email functionality. The malicious JavaScript will execute within the browser of any user who opens the Ticket with the Article created from that Email.

An issue was discovered in Zammad 3.0 through 3.2. It may respond with verbose error messages that disclose internal application or infrastructure information. This information could aid attackers in successfully exploiting other vulnerabilities.

An issue was discovered in Zammad 3.0 through 3.2. It does not prevent caching of confidential data within browser memory. An attacker who either remotely compromises or obtains physical access to a user's workstation can browse the browser cache contents and obtain sensitive information. The attacker does not need to be authenticated with the application to view this information, as it would be available via the browser cache.

Zammad GmbH Zammad 2.3.0 and earlier is affected by: Cross Site Scripting (XSS) - CWE-80. The impact is: Execute java script code on users browser. The component is: web app. The attack vector is: the victim must open a ticket. The fixed version is: 2.3.1, 2.2.2 and 2.1.3.

Zammad GmbH Zammad version 2.3.0 and earlier contains a Improper Neutralization of Script-Related HTML Tags in a Web Page (CWE-80) vulnerability in the subject of emails which are not html quoted in certain cases. This can result in the embedding and execution of java script code on users browser. This attack appear to be exploitable via the victim openning a ticket. This vulnerability appears to have been fixed in 2.3.1, 2.2.2 and 2.1.3.

A CSRF issue was discovered in Zammad before 1.0.4, 1.1.x before 1.1.3, and 1.2.x before 1.2.1. To exploit the vulnerability, an attacker can send cross-domain requests directly to the REST API for users with a valid session cookie.

An issue was discovered in Zammad before 1.0.4, 1.1.x before 1.1.3, and 1.2.x before 1.2.1, caused by lack of a protection mechanism involving HTTP Access-Control headers. To exploit the vulnerability, an attacker can send cross-domain requests directly to the REST API for users with a valid session cookie and receive the result.

An issue was discovered in Zammad before 1.0.4, 1.1.x before 1.1.3, and 1.2.x before 1.2.1. XSS can be triggered via malicious HTML in a chat message or the content of a ticket article, when using either the REST API or the WebSocket API.

An XSS issue was discovered in Zammad before 1.0.4, 1.1.x before 1.1.3, and 1.2.x before 1.2.1. Attachments are opened in a new tab instead of getting downloaded. This creates an attack vector of executing code in the domain of the application.

An issue was discovered in Zammad before 1.0.4, 1.1.x before 1.1.3, and 1.2.x before 1.2.1. Attackers can login with the hashed password itself (e.g., from the DB) instead of the valid password string.