CVE-2026-41189
CWE-863Published: April 21, 2026· Updated: Apr 22, 2026
Official Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability.
Technical Analysis
CVE-2026-41189 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.
Exploitation requires low privileges, which limits the exposure to scenarios where an attacker has already gained initial access.
A successful exploit results in full integrity compromise (data manipulation), with a CVSS base score of 7.1.
CVSS v3.1 Vector Breakdown
Exploit & PoC Resources
All References (3)
Quick Facts
Related CVEs (CWE-863)
Recommended Actions
- →Apply vendor patches immediately
- →Monitor CVE-2026-41189 in threat intel feeds
- →Review IDS/IPS signatures for exploitation attempts