CVE-2026-40590
CWE-639Published: April 21, 2026· Updated: Apr 22, 2026
Official Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the Change Customer modal exposes a “Create a new customer” flow via POST /customers/ajax with action=create. Under limited visibility, the endpoint drops unique-email validation. If the supplied email already belongs to a hidden customer, Customer::create() reuses that hidden customer object and fills empty profile fields from attacker-controlled input. Version 1.8.214 fixes the vulnerability.
Technical Analysis
CVE-2026-40590 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.
Exploitation requires low privileges, which limits the exposure to scenarios where an attacker has already gained initial access.
CVSS v3.1 Vector Breakdown
Exploit & PoC Resources
All References (4)
Quick Facts
Related CVEs (CWE-639)
Recommended Actions
- →Apply vendor patches immediately
- →Monitor CVE-2026-40590 in threat intel feeds
- →Review IDS/IPS signatures for exploitation attempts