Is CVE-2026-40570 actively exploited?

No active exploitation of CVE-2026-40570 has been confirmed so far. Continue monitoring, as exploit status can change.

Can CVE-2026-40570 be exploited remotely?

Yes. CVE-2026-40570 is exploitable remotely over the network (CVSS attack vector: Network).

What is the CVSS score of CVE-2026-40570?

CVE-2026-40570 has a CVSS score of 5.7 (MEDIUM).

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MEDIUM

CVE-2026-40570

CWE-639Published: April 21, 2026· Updated: Apr 22, 2026

5.7

CVSS v3.1

EPSS:0.04%probability of exploitation in 30 daysPercentile:10.9th

Official Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.

NVD Source

Technical Analysis

CVE-2026-40570 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.

Exploitation requires low privileges, which limits the exposure to scenarios where an attacker has already gained initial access.

CVSS v3.1 Vector Breakdown

Exploitability

Attack VectorNetwork

Attack ComplexityLow

Privileges Req.Low

User InteractionNone

ScopeX

Impact

Confidentiality

Integrity

Availability

CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:P/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X