CVE-2026-40569
CWE-284Published: April 21, 2026· Updated: Apr 22, 2026
Official Description
FreeScout is a free self-hosted help desk and shared mailbox. Versions prior to 1.8.213 have a mass assignment vulnerability in the mailbox connection settings endpoints of FreeScout (`connectionIncomingSave()` at `app/Http/Controllers/MailboxesController.php:468` and `connectionOutgoingSave()` at line 398). Both methods pass `$request->all()` directly to `$mailbox->fill()` without any field allowlisting, allowing an authenticated admin to overwrite any of the 32 fields in the Mailbox model's `$fillable` array -- including security-critical fields that do not belong to the connection settings form, such as `auto_bcc`, `out_server`, `out_password`, `signature`, `auto_reply_enabled`, and `auto_reply_message`. Validation in `connectionIncomingSave()` is entirely commented out, and the validator in `connectionOutgoingSave()` only checks value formats for SMTP fields without stripping extra parameters. An authenticated admin user can exploit this by appending hidden parameters (e.g., `[email protected]`) to a legitimate connection settings save request. Because the `auto_bcc` field is not displayed on the connection settings form (it only appears on the general mailbox settings page), the injection is invisible to other administrators reviewing connection settings. Once set, every outgoing email from the affected mailbox is silently BCC'd to the attacker via the `SendReplyToCustomer` job. The same mechanism allows redirecting outgoing SMTP through an attacker-controlled server, injecting tracking pixels or phishing links into email signatures, and enabling attacker-crafted auto-replies -- all from a single HTTP request. This is particularly dangerous in multi-admin environments where one admin can silently surveil mailboxes managed by others, and when an admin session is compromised via a separate vulnerability (e.g., XSS), the attacker gains persistent email exfiltration that survives session expiry. Version 1.8.213 fixes the issue.
Technical Analysis
CVE-2026-40569 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.
Exploitation requires high privileges, which limits the exposure to scenarios where an attacker has already gained initial access.
A successful exploit results in complete confidentiality breach (data exposure), full integrity compromise (data manipulation), with a CVSS base score of 9.0.
The vulnerability has a "Changed" scope, meaning successful exploitation can impact components beyond the vulnerable component itself — such as the host operating system or adjacent services.
CVSS v3.1 Vector Breakdown
Affected Vendors & Products
Exploit & PoC Resources
All References (4)
Quick Facts
Related CVEs (CWE-284)
Recommended Actions
- →Apply vendor patches immediately
- →Monitor CVE-2026-40569 in threat intel feeds
- →Review IDS/IPS signatures for exploitation attempts