CVE-2025-48476
CWE-841Published: May 30, 2025· Updated: Jun 17, 2026
Official Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, when adding and editing user records using the fill() method, there is no check for the absence of the password field in the data coming from the user, which leads to a mass-assignment vulnerability. As a result, a user with the right to edit other users of the system can change their password, and then log in to the system using the set password. This issue has been patched in version 1.8.180.
Technical Analysis
CVE-2025-48476 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.
Exploitation requires low privileges, which limits the exposure to scenarios where an attacker has already gained initial access.
A successful exploit results in complete confidentiality breach (data exposure), full integrity compromise (data manipulation), availability disruption (denial of service), with a CVSS base score of 8.8.
CVSS v3.1 Vector Breakdown
Affected Vendors & Products
Exploit & PoC Resources
Official Patches & Advisories
All References (1)
Quick Facts
Related CVEs (CWE-841)
Recommended Actions
- →Apply vendor patches immediately
- →Monitor CVE-2025-48476 in threat intel feeds
- →Review IDS/IPS signatures for exploitation attempts