HOMEVULNERABILITIESCVE-2025-12169
MEDIUM

CVE-2025-12169

CWE-862Published: November 21, 2025· Updated: Jun 17, 2026

4.3
CVSS v3.1

Official Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'wp_ajax_eh_crm_settings_empty_scheduled_actions' AJAX Action in all versions up to, and including, 3.3.0. This makes it possible for authenticated attackers, with Subscriber-level access and above, to clear the scheduled triggers option.

NVD Source

Technical Analysis

CVE-2025-12169 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.

Exploitation requires low privileges, which limits the exposure to scenarios where an attacker has already gained initial access.

CVSS v3.1 Vector Breakdown

Exploitability
Attack VectorNetwork
Attack ComplexityLow
Privileges Req.Low
User InteractionNone
ScopeUnchanged
Impact
ConfidentialityNone
IntegrityLow
AvailabilityNone
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

Affected Vendors & Products

elula1 product(s)
wsdesk
Source: NVD CPE · 1 total CPE entries

Exploit & PoC Resources

NO KNOWN EXPLOITNo public exploit confirmed at this time
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Official Patches & Advisories

All References (2)

Quick Facts

CVE IDCVE-2025-12169
CVSS Score4.3 / 10
SeverityMEDIUM
WeaknessCWE-862
CISA KEVNo
Affected1 vendor(s)
PublishedNov 21, 2025

Related CVEs (CWE-862)

Recommended Actions

  • Apply vendor patches immediately
  • Monitor CVE-2025-12169 in threat intel feeds
  • Review IDS/IPS signatures for exploitation attempts
Data sourced from NVD (NIST), CISA KEV, and EPSS (FIRST). Analysis generated by CTIWatch. CVE data is provided under the NVD usage policy.