HOMEVULNERABILITIESCVE-2025-10039
MEDIUM

CVE-2025-10039

CWE-639Published: November 21, 2025· Updated: Jun 17, 2026

4.3
CVSS v3.1

Official Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.

NVD Source

Technical Analysis

CVE-2025-10039 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.

Exploitation requires low privileges, which limits the exposure to scenarios where an attacker has already gained initial access.

CVSS v3.1 Vector Breakdown

Exploitability
Attack VectorNetwork
Attack ComplexityLow
Privileges Req.Low
User InteractionNone
ScopeUnchanged
Impact
ConfidentialityLow
IntegrityNone
AvailabilityNone
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Affected Vendors & Products

elula1 product(s)
wsdesk
Source: NVD CPE · 1 total CPE entries

Exploit & PoC Resources

NO KNOWN EXPLOITNo public exploit confirmed at this time
Exploit-DB
Offensive Security exploit database
GitHub PoC Search
Community PoC repositories
Rapid7 / Metasploit
Metasploit module search
PacketStorm
Security advisories & exploits
NVD Detail
Official NIST entry
MITRE CVE
CVE Program entry
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Official Patches & Advisories

PATCHhttps://plugins.trac.wordpress.org/changeset/3391342/
ADVISORYhttps://www.wordfence.com/threat-intel/vulnerabilities/id/d9ffc0af-9c3d-4f8e-ae0b-e51c0c67dfe1?source=cve

All References (3)

→
https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions.php#L259Product
→
https://plugins.trac.wordpress.org/changeset/3391342/Patch
→
https://www.wordfence.com/threat-intel/vulnerabilities/id/d9ffc0af-9c3d-4f8e-ae0b-e51c0c67dfe1?source=cveThird Party Advisory

Quick Facts

CVE IDCVE-2025-10039
CVSS Score4.3 / 10
SeverityMEDIUM
WeaknessCWE-639
CISA KEVNo
Affected1 vendor(s)
PublishedNov 21, 2025

Related CVEs (CWE-639)

CVE-2024-45032
10.0
CVE-2025-40805
10.0
CVE-2026-52782
9.9
CVE-2025-0987
9.9
CVE-2026-45552
9.9
CVE-2026-34037
9.9

Recommended Actions

  • →Apply vendor patches immediately
  • →Monitor CVE-2025-10039 in threat intel feeds
  • →Review IDS/IPS signatures for exploitation attempts
Data sourced from NVD (NIST), CISA KEV, and EPSS (FIRST). Analysis generated by CTIWatch. CVE data is provided under the NVD usage policy.
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