CVE-2024-57728
Published: April 11, 2026
Official Description
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
Technical Analysis
CVE-2024-57728 requires local access, meaning attackers must already have a foothold on the target system.
Exploitation requires some privileges, which limits the exposure to scenarios where an attacker has already gained initial access.
CISA has added CVE-2024-57728 to the Known Exploited Vulnerabilities (KEV) catalog, confirming active exploitation in the wild. U.S. federal agencies are required to patch this within the mandated timeframe, and all organizations should treat remediation as urgent.
Exploit & PoC Resources
News & Research Mentioning CVE-2024-57728
CISA has added four new vulnerabilities to its Known Exploited Vulnerabilities (KEV) Catalog, based on evidence of active exploitation. CVE-2024-7399 Samsung MagicINFO 9 Server Path Traversal Vulnerability CVE-2024-57726 SimpleHelp Missing Authorization Vulnerability CVE-2024-57728 SimpleHelp Path Traversal Vulnerability CVE-2025-29635 D-Link DIR-823X Command Injection Vulnerability These types of vulnerabilities are frequent attack vectors for malicious cyber actors and pose significant risks to the federal enterprise. Binding Operational Directive (BOD) 22-01: Reducing the Significant Risk of Known Exploited Vulnerabilities established the KEV Catalog as a living list of known Common Vulnerabilities and Exposures (CVEs) that carry significant risk [xlite_meta score:57 src:CISA Alerts xlite_fp:f8ab35ee88ca8b2ac9693e541cb3b2cadd583679d9facd4015efe9be513bd90e]
Quick Facts
Known Threat Actors
Recommended Actions
- →Apply vendor patches immediately
- →Monitor CVE-2024-57728 in threat intel feeds
- →Review IDS/IPS signatures for exploitation attempts
- !CISA KEV: Federal agencies must patch per BOD 22-01 timeline
- !Active exploitation confirmed — treat as P1