CVE-2024-23792
CWE-287Published: January 29, 2024· Updated: Jun 17, 2026
Official Description
When adding attachments to ticket comments,
another user can add attachments as well impersonating the orginal user. The attack requires a
logged-in other user to know the UUID. While the legitimate user
completes the comment, the malicious user can add more files to the
comment.
This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
Technical Analysis
CVE-2024-23792 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.
Exploitation requires low privileges, which limits the exposure to scenarios where an attacker has already gained initial access.
A successful exploit results in full integrity compromise (data manipulation), with a CVSS base score of 6.5.
From a weakness classification perspective (CWE-287): Authentication bypass vulnerabilities allow attackers to access protected resources without valid credentials.
CVSS v3.1 Vector Breakdown
Affected Vendors & Products
Exploit & PoC Resources
Official Patches & Advisories
All References (2)
Quick Facts
Related CVEs (CWE-287)
Recommended Actions
- →Apply vendor patches immediately
- →Monitor CVE-2024-23792 in threat intel feeds
- →Review IDS/IPS signatures for exploitation attempts