CVE-2023-50839
CWE-89Published: December 28, 2023· Updated: Jun 17, 2026
Official Description
Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in JS Help Desk JS Help Desk – Best Help Desk & Support Plugin.This issue affects JS Help Desk – Best Help Desk & Support Plugin: from n/a through 2.8.1.
Risk Analysis
The JS Help Desk plugin for WordPress is vulnerable to SQL injection, allowing attackers to compromise the database. This critical issue affects versions up to 2.8.1 and carries a CVSS score of 9.8. It is a high-priority risk due to the potential for full database access.
No public exploit is known, and the vulnerability is not in the CISA KEV catalog. The flaw is remotely exploitable.
Update the JS Help Desk plugin to the latest version or disable the plugin if a patch is unavailable.
Technical Analysis
CVE-2023-50839 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.
The vulnerability requires no privileges and no user interaction, making it a prime target for automated exploitation campaigns and worm-like propagation.
A successful exploit results in complete confidentiality breach (data exposure), full integrity compromise (data manipulation), availability disruption (denial of service), with a CVSS base score of 9.8.
From a weakness classification perspective (CWE-89): SQL injection vulnerabilities allow attackers to manipulate database queries, potentially exposing or modifying sensitive data.
CVSS v3.1 Vector Breakdown
Affected Vendors & Products
Exploit & PoC Resources
Official Patches & Advisories
All References (2)
Quick Facts
Related CVEs (CWE-89)
Recommended Actions
- →Apply vendor patches immediately
- →Monitor CVE-2023-50839 in threat intel feeds
- →Review IDS/IPS signatures for exploitation attempts