HOMEVULNERABILITIESCVE-2023-50839
CRITICAL

CVE-2023-50839

CWE-89Published: December 28, 2023· Updated: Jun 17, 2026

9.8
CVSS v3.1

Official Description

Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in JS Help Desk JS Help Desk – Best Help Desk & Support Plugin.This issue affects JS Help Desk – Best Help Desk & Support Plugin: from n/a through 2.8.1.

NVD Source

Risk Analysis

The JS Help Desk plugin for WordPress is vulnerable to SQL injection, allowing attackers to compromise the database. This critical issue affects versions up to 2.8.1 and carries a CVSS score of 9.8. It is a high-priority risk due to the potential for full database access.

No public exploit is known, and the vulnerability is not in the CISA KEV catalog. The flaw is remotely exploitable.

Recommended Action

Update the JS Help Desk plugin to the latest version or disable the plugin if a patch is unavailable.

Generated by the CTIWATCH analysis pipeline from this CVE's metadata (CVSS, EPSS, KEV status, exploit intelligence). Verify against vendor advisories before acting.

Technical Analysis

CVE-2023-50839 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.

The vulnerability requires no privileges and no user interaction, making it a prime target for automated exploitation campaigns and worm-like propagation.

A successful exploit results in complete confidentiality breach (data exposure), full integrity compromise (data manipulation), availability disruption (denial of service), with a CVSS base score of 9.8.

From a weakness classification perspective (CWE-89): SQL injection vulnerabilities allow attackers to manipulate database queries, potentially exposing or modifying sensitive data.

CVSS v3.1 Vector Breakdown

Exploitability
Attack VectorNetwork
Attack ComplexityLow
Privileges Req.None
User InteractionNone
ScopeUnchanged
Impact
ConfidentialityHigh
IntegrityHigh
AvailabilityHigh
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Affected Vendors & Products

wiselyhub1 product(s)
js help desk
Source: NVD CPE · 1 total CPE entries

Exploit & PoC Resources

NO KNOWN EXPLOITNo public exploit confirmed at this time
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Official Patches & Advisories

All References (2)

Quick Facts

CVE IDCVE-2023-50839
CVSS Score9.8 / 10
SeverityCRITICAL
WeaknessCWE-89
CISA KEVNo
Affected1 vendor(s)
PublishedDec 28, 2023

Related CVEs (CWE-89)

Recommended Actions

  • Apply vendor patches immediately
  • Monitor CVE-2023-50839 in threat intel feeds
  • Review IDS/IPS signatures for exploitation attempts
Data sourced from NVD (NIST), CISA KEV, and EPSS (FIRST). Analysis generated by CTIWatch. CVE data is provided under the NVD usage policy.