Is CVE-2023-49970 actively exploited?

No active exploitation of CVE-2023-49970 has been confirmed so far. Continue monitoring, as exploit status can change.

Can CVE-2023-49970 be exploited remotely?

Yes. CVE-2023-49970 is exploitable remotely over the network (CVSS attack vector: Network).

What is the CVSS score of CVE-2023-49970?

CVE-2023-49970 has a CVSS score of 9.8 (CRITICAL).

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CRITICAL

CVE-2023-49970

CWE-89Published: March 5, 2024· Updated: Jun 17, 2026

9.8

CVSS v3.1

Official Description

Customer Support System v1 was discovered to contain a SQL injection vulnerability via the subject parameter at /customer_support/ajax.php?action=save_ticket.

NVD Source

Risk Analysis

This is a SQL injection vulnerability in the Customer Support System v1, specifically within the subject parameter. It allows an unauthenticated attacker to execute arbitrary SQL commands against the database, posing a critical risk.

No public exploit is known, and it is not in the CISA KEV database. The vulnerability is remotely exploitable with low complexity.

Recommended Action

Apply security patches if available for the Customer Support System. Implement parameterized queries or prepared statements to prevent SQL injection.

Generated by the CTIWATCH analysis pipeline from this CVE's metadata (CVSS, EPSS, KEV status, exploit intelligence). Verify against vendor advisories before acting.

Technical Analysis

CVE-2023-49970 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.

The vulnerability requires no privileges and no user interaction, making it a prime target for automated exploitation campaigns and worm-like propagation.

A successful exploit results in complete confidentiality breach (data exposure), full integrity compromise (data manipulation), availability disruption (denial of service), with a CVSS base score of 9.8.

From a weakness classification perspective (CWE-89): SQL injection vulnerabilities allow attackers to manipulate database queries, potentially exposing or modifying sensitive data.