HOMEVULNERABILITIESCVE-2023-2534
HIGH

CVE-2023-2534

CWE-285Published: May 8, 2023· Updated: Jun 17, 2026

8.1
CVSS v3.1

Official Description

Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into overall system usage. User IDs can easily be correlated with real names e. g. via

ticket histories by any user. (Fuzzing for garnering other adjacent user/sensitive data). Subscribing to all possible push events could also lead to performance implications on the server side, depending on the size of the installation

and the number of active users. (Flooding)This issue affects OTRS: from 8.0.X before 8.0.32.

NVD Source

Technical Analysis

CVE-2023-2534 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.

Exploitation requires low privileges, which limits the exposure to scenarios where an attacker has already gained initial access.

A successful exploit results in complete confidentiality breach (data exposure), availability disruption (denial of service), with a CVSS base score of 8.1.

CVSS v3.1 Vector Breakdown

Exploitability
Attack VectorNetwork
Attack ComplexityLow
Privileges Req.Low
User InteractionNone
ScopeUnchanged
Impact
ConfidentialityHigh
IntegrityNone
AvailabilityHigh
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:H

Affected Vendors & Products

otrs1 product(s)
otrs
Source: NVD CPE · 1 total CPE entries

Exploit & PoC Resources

NO KNOWN EXPLOITNo public exploit confirmed at this time
External links open in a new tab. Always verify in a controlled environment before use.

Official Patches & Advisories

All References (2)

Quick Facts

CVE IDCVE-2023-2534
CVSS Score8.1 / 10
SeverityHIGH
WeaknessCWE-285
CISA KEVNo
Affected1 vendor(s)
PublishedMay 8, 2023

Related CVEs (CWE-285)

Recommended Actions

  • Apply vendor patches immediately
  • Monitor CVE-2023-2534 in threat intel feeds
  • Review IDS/IPS signatures for exploitation attempts
Data sourced from NVD (NIST), CISA KEV, and EPSS (FIRST). Analysis generated by CTIWATCH.COM. CVE data is provided under the NVD usage policy.