CVE-2023-22501
CWE-287Published: February 1, 2023· Updated: Jun 17, 2026
Official Description
An authentication vulnerability was discovered in Jira Service Management Server and Data Center which allows an attacker to impersonate another user and gain access to a Jira Service Management instance under certain circumstances_._ With write access to a User Directory and outgoing email enabled on a Jira Service Management instance, an attacker could gain access to signup tokens sent to users with accounts that have never been logged into. Access to these tokens can be obtained in two cases:
* If the attacker is included on Jira issues or requests with these users, or
* If the attacker is forwarded or otherwise gains access to emails containing a “View Request” link from these users.
Bot accounts are particularly susceptible to this scenario. On instances with single sign-on, external customer accounts can be affected in projects where anyone can create their own account.
Technical Analysis
CVE-2023-22501 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.
The vulnerability requires no privileges and no user interaction, making it a prime target for automated exploitation campaigns and worm-like propagation.
A successful exploit results in complete confidentiality breach (data exposure), full integrity compromise (data manipulation), with a CVSS base score of 9.1.
From a weakness classification perspective (CWE-287): Authentication bypass vulnerabilities allow attackers to access protected resources without valid credentials.
CVSS v3.1 Vector Breakdown
Affected Vendors & Products
Exploit & PoC Resources
Official Patches & Advisories
All References (2)
Quick Facts
Related CVEs (CWE-287)
Recommended Actions
- →Apply vendor patches immediately
- →Monitor CVE-2023-22501 in threat intel feeds
- →Review IDS/IPS signatures for exploitation attempts