CVE-2021-44077
Published: December 1, 2021
Official Description
Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution
CISA KEV Advisory
Zoho ManageEngine ServiceDesk Plus Remote Code Execution Vulnerability
Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution
Apply updates per vendor instructions.
Risk Analysis
Zoho ManageEngine ServiceDesk Plus, ServiceDesk Plus MSP, and SupportCenter Plus are vulnerable to unauthenticated remote code execution. The high EPSS score of 0.94300 indicates a very high likelihood of this vulnerability being exploited, making it a critical issue.
This vulnerability is actively exploited in the wild and is included in CISA's KEV catalog, confirming its confirmed exploitation. The nature of the flaw suggests it is remotely exploitable without authentication.
Organizations using Zoho ManageEngine ServiceDesk Plus, ServiceDesk Plus MSP, or SupportCenter Plus should update to versions 11306, 10530, and 11014 or later, respectively. Implement strong network segmentation and access controls for these applications.
Technical Analysis
CVE-2021-44077 requires local access, meaning attackers must already have a foothold on the target system.
Exploitation requires some privileges, which limits the exposure to scenarios where an attacker has already gained initial access.
CISA has added CVE-2021-44077 to the Known Exploited Vulnerabilities (KEV) catalog, confirming active exploitation in the wild. U.S. federal agencies are required to patch this within the mandated timeframe, and all organizations should treat remediation as urgent.
Exploit & PoC Resources
All References (1)
Quick Facts
Recommended Actions
- →Apply vendor patches immediately
- →Monitor CVE-2021-44077 in threat intel feeds
- →Review IDS/IPS signatures for exploitation attempts
- !CISA KEV: Federal agencies must patch per BOD 22-01 timeline
- !Active exploitation confirmed — treat as P1