HOMEVULNERABILITIESCVE-2021-43959
MEDIUM

CVE-2021-43959

CWE-918Published: July 26, 2022· Updated: Jun 17, 2026

5.7
CVSS v3.1

Official Description

Affected versions of Atlassian Jira Service Management Server and Data Center allow authenticated remote attackers to access the content of internal network resources via a Server-Side Request Forgery (SSRF) vulnerability in the CSV importing feature of JSM Insight. When running in an environment like Amazon EC2, this flaw may be used to access to a metadata resource that provides access credentials and other potentially confidential information. The affected versions are before version 4.13.20, from version 4.14.0 before 4.20.8, and from version 4.21.0 before 4.22.2.

NVD Source

Technical Analysis

CVE-2021-43959 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.

Exploitation requires low privileges, which limits the exposure to scenarios where an attacker has already gained initial access.

A successful exploit results in complete confidentiality breach (data exposure), with a CVSS base score of 5.7.

CVSS v3.1 Vector Breakdown

Exploitability
Attack VectorNetwork
Attack ComplexityLow
Privileges Req.Low
User InteractionRequired
ScopeUnchanged
Impact
ConfidentialityHigh
IntegrityNone
AvailabilityNone
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N

Affected Vendors & Products

Atlassian2 product(s)
jira service deskjira service management
Source: NVD CPE · 2 total CPE entries

Exploit & PoC Resources

NO KNOWN EXPLOITNo public exploit confirmed at this time
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Official Patches & Advisories

All References (2)

https://jira.atlassian.com/browse/JSDSERVER-11898Issue Tracking · Vendor Advisory
https://jira.atlassian.com/browse/JSDSERVER-11898Issue Tracking · Vendor Advisory

Quick Facts

CVE IDCVE-2021-43959
CVSS Score5.7 / 10
SeverityMEDIUM
WeaknessCWE-918
CISA KEVNo
Affected1 vendor(s)
PublishedJul 26, 2022

Related CVEs (CWE-918)

Recommended Actions

  • Apply vendor patches immediately
  • Monitor CVE-2021-43959 in threat intel feeds
  • Review IDS/IPS signatures for exploitation attempts
Data sourced from NVD (NIST), CISA KEV, and EPSS (FIRST). Analysis generated by CTIWATCH.COM. CVE data is provided under the NVD usage policy.