CVE-2021-3742
CWE-918Published: November 15, 2024· Updated: Jun 17, 2026
Official Description
A Server-Side Request Forgery (SSRF) vulnerability was discovered in chatwoot/chatwoot, affecting all versions prior to 2.5.0. The vulnerability allows an attacker to upload an SVG file containing a malicious SSRF payload. When the SVG file is used as an avatar and opened in a new tab, it can trigger the SSRF, potentially leading to host redirection.
Technical Analysis
CVE-2021-3742 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.
Exploitation does not require any privileges, though user interaction (Required) is needed, which slightly reduces the risk of mass automated attacks.
A successful exploit results in complete confidentiality breach (data exposure), full integrity compromise (data manipulation), availability disruption (denial of service), with a CVSS base score of 8.8.
CVSS v3.1 Vector Breakdown
Affected Vendors & Products
Exploit & PoC Resources
All References (2)
Quick Facts
Related CVEs (CWE-918)
Recommended Actions
- →Apply vendor patches immediately
- →Monitor CVE-2021-3742 in threat intel feeds
- →Review IDS/IPS signatures for exploitation attempts