HOMEVULNERABILITIESCVE-2021-3742
HIGH

CVE-2021-3742

CWE-918Published: November 15, 2024· Updated: Jun 17, 2026

8.8
CVSS v3.1

Official Description

A Server-Side Request Forgery (SSRF) vulnerability was discovered in chatwoot/chatwoot, affecting all versions prior to 2.5.0. The vulnerability allows an attacker to upload an SVG file containing a malicious SSRF payload. When the SVG file is used as an avatar and opened in a new tab, it can trigger the SSRF, potentially leading to host redirection.

NVD Source

Technical Analysis

CVE-2021-3742 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.

Exploitation does not require any privileges, though user interaction (Required) is needed, which slightly reduces the risk of mass automated attacks.

A successful exploit results in complete confidentiality breach (data exposure), full integrity compromise (data manipulation), availability disruption (denial of service), with a CVSS base score of 8.8.

CVSS v3.1 Vector Breakdown

Exploitability
Attack VectorNetwork
Attack ComplexityLow
Privileges Req.None
User InteractionRequired
ScopeUnchanged
Impact
ConfidentialityHigh
IntegrityHigh
AvailabilityHigh
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Affected Vendors & Products

chatwoot1 product(s)
chatwoot
Source: NVD CPE · 1 total CPE entries

Exploit & PoC Resources

NO KNOWN EXPLOITNo public exploit confirmed at this time
External links open in a new tab. Always verify in a controlled environment before use.

All References (2)

Quick Facts

CVE IDCVE-2021-3742
CVSS Score8.8 / 10
SeverityHIGH
WeaknessCWE-918
CISA KEVNo
Affected1 vendor(s)
PublishedNov 15, 2024

Related CVEs (CWE-918)

Recommended Actions

  • Apply vendor patches immediately
  • Monitor CVE-2021-3742 in threat intel feeds
  • Review IDS/IPS signatures for exploitation attempts
Data sourced from NVD (NIST), CISA KEV, and EPSS (FIRST). Analysis generated by CTIWATCH.COM. CVE data is provided under the NVD usage policy.