CVE-2021-3741
CWE-79Published: November 15, 2024· Updated: Jun 17, 2026
Official Description
A stored cross-site scripting (XSS) vulnerability was discovered in chatwoot/chatwoot, affecting all versions prior to 2.6. The vulnerability occurs when a user uploads an SVG file containing a malicious XSS payload in the profile settings. When the avatar is opened in a new page, the custom JavaScript code is executed, leading to potential security risks.
Technical Analysis
CVE-2021-3741 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.
Exploitation requires low privileges, which limits the exposure to scenarios where an attacker has already gained initial access.
The vulnerability has a "Changed" scope, meaning successful exploitation can impact components beyond the vulnerable component itself — such as the host operating system or adjacent services.
From a weakness classification perspective (CWE-79): Cross-site scripting (XSS) vulnerabilities allow attackers to inject malicious scripts into web pages viewed by other users.
CVSS v3.1 Vector Breakdown
Affected Vendors & Products
Exploit & PoC Resources
All References (2)
Quick Facts
Related CVEs (CWE-79)
Recommended Actions
- →Apply vendor patches immediately
- →Monitor CVE-2021-3741 in threat intel feeds
- →Review IDS/IPS signatures for exploitation attempts