HOMEVULNERABILITIESCVE-2021-33353
CRITICAL

CVE-2021-33353

CWE-22Published: March 8, 2023· Updated: Jun 17, 2026

9.8
CVSS v3.1

Official Description

Directory Traversal vulnerability in Wyomind Help Desk Magento 2 extension v.1.3.6 and before fixed in v.1.3.7 allows attacker to execute arbitrary code via the file attachment directory setting.

NVD Source

Risk Analysis

The Wyomind Help Desk extension for Magento 2 contains a directory traversal vulnerability that allows remote attackers to execute arbitrary code. This critical flaw is remotely exploitable and requires immediate patching.

There is no known public exploit for this vulnerability, and it is not currently listed in the CISA KEV catalog.

Recommended Action

Upgrade the Wyomind Help Desk extension to version 1.3.7 or later.

Generated by the CTIWATCH analysis pipeline from this CVE's metadata (CVSS, EPSS, KEV status, exploit intelligence). Verify against vendor advisories before acting.

Technical Analysis

CVE-2021-33353 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.

The vulnerability requires no privileges and no user interaction, making it a prime target for automated exploitation campaigns and worm-like propagation.

A successful exploit results in complete confidentiality breach (data exposure), full integrity compromise (data manipulation), availability disruption (denial of service), with a CVSS base score of 9.8.

CVSS v3.1 Vector Breakdown

Exploitability
Attack VectorNetwork
Attack ComplexityLow
Privileges Req.None
User InteractionNone
ScopeUnchanged
Impact
ConfidentialityHigh
IntegrityHigh
AvailabilityHigh
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Affected Vendors & Products

wyomind1 product(s)
help desk
Source: NVD CPE · 1 total CPE entries

Exploit & PoC Resources

NO KNOWN EXPLOITNo public exploit confirmed at this time
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Official Patches & Advisories

All References (4)

Quick Facts

CVE IDCVE-2021-33353
CVSS Score9.8 / 10
SeverityCRITICAL
WeaknessCWE-22
CISA KEVNo
Affected1 vendor(s)
PublishedMar 8, 2023

Related CVEs (CWE-22)

Recommended Actions

  • Apply vendor patches immediately
  • Monitor CVE-2021-33353 in threat intel feeds
  • Review IDS/IPS signatures for exploitation attempts
Data sourced from NVD (NIST), CISA KEV, and EPSS (FIRST). Analysis generated by CTIWatch. CVE data is provided under the NVD usage policy.