CVE-2021-33352
CWE-434Published: March 8, 2023· Updated: Jun 17, 2026
Official Description
An issue in Wyomind Help Desk Magento 2 extension v.1.3.6 and before fixed in v.1.3.7 allows attacker to execute arbitrary code via a phar file upload in the ticket message field.
Risk Analysis
A critical vulnerability in the Wyomind Help Desk extension for Magento 2 allows remote attackers to execute arbitrary code via malicious phar file uploads. This flaw is remotely exploitable and poses a severe security risk.
No public exploit is currently tracked for this issue, and it is not in the CISA KEV catalog.
Upgrade the Wyomind Help Desk extension to version 1.3.7 or later to prevent unauthorized file uploads.
Technical Analysis
CVE-2021-33352 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.
The vulnerability requires no privileges and no user interaction, making it a prime target for automated exploitation campaigns and worm-like propagation.
A successful exploit results in complete confidentiality breach (data exposure), full integrity compromise (data manipulation), availability disruption (denial of service), with a CVSS base score of 9.8.
CVSS v3.1 Vector Breakdown
Affected Vendors & Products
Exploit & PoC Resources
Official Patches & Advisories
All References (4)
Quick Facts
Related CVEs (CWE-434)
Recommended Actions
- →Apply vendor patches immediately
- →Monitor CVE-2021-33352 in threat intel feeds
- →Review IDS/IPS signatures for exploitation attempts