HOMEVULNERABILITIESCVE-2021-20797
MEDIUM

CVE-2021-20797

CWE-79Published: October 13, 2021· Updated: Jun 17, 2026

5.4
CVSS v3.1

Official Description

Cross-site script inclusion vulnerability in the management screen of Cybozu Remote Service 3.1.8 allows a remote authenticated attacker to obtain the information stored in the product. This issue occurs only when using Mozilla Firefox.

NVD Source

Technical Analysis

CVE-2021-20797 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.

Exploitation requires low privileges, which limits the exposure to scenarios where an attacker has already gained initial access.

The vulnerability has a "Changed" scope, meaning successful exploitation can impact components beyond the vulnerable component itself — such as the host operating system or adjacent services.

From a weakness classification perspective (CWE-79): Cross-site scripting (XSS) vulnerabilities allow attackers to inject malicious scripts into web pages viewed by other users.

CVSS v3.1 Vector Breakdown

Exploitability
Attack VectorNetwork
Attack ComplexityLow
Privileges Req.Low
User InteractionRequired
ScopeChanged
Impact
ConfidentialityLow
IntegrityLow
AvailabilityNone
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Affected Vendors & Products

cybozu1 product(s)
remote service manager
Source: NVD CPE · 1 total CPE entries

Exploit & PoC Resources

NO KNOWN EXPLOITNo public exploit confirmed at this time
External links open in a new tab. Always verify in a controlled environment before use.

Official Patches & Advisories

All References (4)

Quick Facts

CVE IDCVE-2021-20797
CVSS Score5.4 / 10
SeverityMEDIUM
WeaknessCWE-79
CISA KEVNo
Affected1 vendor(s)
PublishedOct 13, 2021

Related CVEs (CWE-79)

Recommended Actions

  • Apply vendor patches immediately
  • Monitor CVE-2021-20797 in threat intel feeds
  • Review IDS/IPS signatures for exploitation attempts
Data sourced from NVD (NIST), CISA KEV, and EPSS (FIRST). Analysis generated by CTIWATCH.COM. CVE data is provided under the NVD usage policy.