HOMEVULNERABILITIESCVE-2020-21642
CRITICAL

CVE-2020-21642

CWE-22Published: August 15, 2022· Updated: Jun 17, 2026

9.8
CVSS v3.1

Official Description

Directory Traversal vulnerability ZDBQAREFSUBDIR parameter in /zropusermgmt API in Zoho ManageEngine Analytics Plus before 4350 allows remote attackers to run arbitrary code.

NVD Source

Risk Analysis

Zoho ManageEngine Analytics Plus contains a directory traversal vulnerability that allows remote attackers to execute arbitrary code. This critical flaw is highly dangerous due to the potential for full system compromise.

No public exploit is known for this vulnerability, and it is not in the CISA KEV. It is remotely exploitable.

Recommended Action

Users should upgrade to ManageEngine Analytics Plus version 4350 or later.

Generated by the CTIWATCH analysis pipeline from this CVE's metadata (CVSS, EPSS, KEV status, exploit intelligence). Verify against vendor advisories before acting.

Technical Analysis

CVE-2020-21642 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.

The vulnerability requires no privileges and no user interaction, making it a prime target for automated exploitation campaigns and worm-like propagation.

A successful exploit results in complete confidentiality breach (data exposure), full integrity compromise (data manipulation), availability disruption (denial of service), with a CVSS base score of 9.8.

CVSS v3.1 Vector Breakdown

Exploitability
Attack VectorNetwork
Attack ComplexityLow
Privileges Req.None
User InteractionNone
ScopeUnchanged
Impact
ConfidentialityHigh
IntegrityHigh
AvailabilityHigh
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Affected Vendors & Products

zohocorp1 product(s)
manageengine analytics plus
Source: NVD CPE · 15 total CPE entries

Exploit & PoC Resources

NO KNOWN EXPLOITNo public exploit confirmed at this time
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Official Patches & Advisories

All References (2)

Quick Facts

CVE IDCVE-2020-21642
CVSS Score9.8 / 10
SeverityCRITICAL
WeaknessCWE-22
CISA KEVNo
Affected1 vendor(s)
PublishedAug 15, 2022

Related CVEs (CWE-22)

Recommended Actions

  • Apply vendor patches immediately
  • Monitor CVE-2020-21642 in threat intel feeds
  • Review IDS/IPS signatures for exploitation attempts
Data sourced from NVD (NIST), CISA KEV, and EPSS (FIRST). Analysis generated by CTIWatch. CVE data is provided under the NVD usage policy.