CVE-2020-1773
CWE-331Published: March 27, 2020· Updated: Jun 17, 2026
Official Description
An attacker with the ability to generate session IDs or password reset tokens, either by being able to authenticate or by exploiting OSA-2020-09, may be able to predict other users session IDs, password reset tokens and automatically generated passwords. This issue affects ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS; 7.0.15 and prior versions.
Technical Analysis
CVE-2020-1773 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.
Exploitation requires low privileges, which limits the exposure to scenarios where an attacker has already gained initial access.
A successful exploit results in complete confidentiality breach (data exposure), full integrity compromise (data manipulation), with a CVSS base score of 8.1.
CVSS v3.1 Vector Breakdown
Affected Vendors & Products
Exploit & PoC Resources
Official Patches & Advisories
All References (10)
Quick Facts
Related CVEs (CWE-331)
Recommended Actions
- →Apply vendor patches immediately
- →Monitor CVE-2020-1773 in threat intel feeds
- →Review IDS/IPS signatures for exploitation attempts