CVE-2019-8394
Published: November 3, 2021
Official Description
Zoho ManageEngine ServiceDesk Plus (SDP) contains an unspecified vulnerability that allows remote users to upload files via login page customization.
CISA KEV Advisory
Zoho ManageEngine ServiceDesk Plus (SDP) File Upload Vulnerability
Zoho ManageEngine ServiceDesk Plus (SDP) contains an unspecified vulnerability that allows remote users to upload files via login page customization.
Apply updates per vendor instructions.
Risk Analysis
Zoho ManageEngine ServiceDesk Plus (SDP) has an unspecified vulnerability that allows remote users to upload files through the login page customization feature. The very high EPSS score of 0.87276 suggests a high probability of exploitation, and its inclusion in CISA's KEV confirms active exploitation, making this a critical issue.
This vulnerability is actively being exploited in the wild. The ability for remote users to upload files via the login page indicates it is remotely exploitable.
Organizations using Zoho ManageEngine ServiceDesk Plus (SDP) should apply all available security updates. Review and restrict login page customization capabilities to authorized personnel only.
Technical Analysis
CVE-2019-8394 requires local access, meaning attackers must already have a foothold on the target system.
Exploitation requires some privileges, which limits the exposure to scenarios where an attacker has already gained initial access.
CISA has added CVE-2019-8394 to the Known Exploited Vulnerabilities (KEV) catalog, confirming active exploitation in the wild. U.S. federal agencies are required to patch this within the mandated timeframe, and all organizations should treat remediation as urgent.
Exploit & PoC Resources
All References (1)
Quick Facts
Recommended Actions
- →Apply vendor patches immediately
- →Monitor CVE-2019-8394 in threat intel feeds
- →Review IDS/IPS signatures for exploitation attempts
- !CISA KEV: Federal agencies must patch per BOD 22-01 timeline
- !Active exploitation confirmed — treat as P1