HOMEVULNERABILITIESCVE-2019-16948
CRITICAL

CVE-2019-16948

CWE-918Published: November 13, 2019· Updated: Jun 17, 2026

9.8
CVSS v3.1

Official Description

An SSRF issue was discovered in Enghouse Web Chat 6.1.300.31. In any POST request, one can replace the port number at WebServiceLocation=http://localhost:8085/UCWebServices/ with a range of ports to determine what is visible on the internal network (as opposed to what general web traffic would see on the product's host). The response from open ports is different than from closed ports. The product does not allow one to change the protocol: anything except http(s) will throw an error; however, it is the type of error that allows one to determine if a port is open or not.

NVD Source

Technical Analysis

CVE-2019-16948 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.

The vulnerability requires no privileges and no user interaction, making it a prime target for automated exploitation campaigns and worm-like propagation.

A successful exploit results in complete confidentiality breach (data exposure), full integrity compromise (data manipulation), availability disruption (denial of service), with a CVSS base score of 9.8.

CVSS v3.1 Vector Breakdown

Exploitability
Attack VectorNetwork
Attack ComplexityLow
Privileges Req.None
User InteractionNone
ScopeUnchanged
Impact
ConfidentialityHigh
IntegrityHigh
AvailabilityHigh
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Affected Vendors & Products

enghouse1 product(s)
web chat
Source: NVD CPE · 1 total CPE entries

Exploit & PoC Resources

NO KNOWN EXPLOITNo public exploit confirmed at this time
External links open in a new tab. Always verify in a controlled environment before use.

Official Patches & Advisories

All References (2)

Quick Facts

CVE IDCVE-2019-16948
CVSS Score9.8 / 10
SeverityCRITICAL
WeaknessCWE-918
CISA KEVNo
Affected1 vendor(s)
PublishedNov 13, 2019

Related CVEs (CWE-918)

Recommended Actions

  • Apply vendor patches immediately
  • Monitor CVE-2019-16948 in threat intel feeds
  • Review IDS/IPS signatures for exploitation attempts
Data sourced from NVD (NIST), CISA KEV, and EPSS (FIRST). Analysis generated by CTIWatch. CVE data is provided under the NVD usage policy.