CVE-2019-16755
CWE-502Published: September 26, 2019· Updated: Jun 17, 2026
Official Description
BMC Remedy ITSM Suite is prone to unspecified vulnerabilities in both DWP and SmartIT components, which can permit remote attackers to perform pre-authenticated remote commands execution on the Operating System running the targeted application. Affected DWP versions: versions: 3.x to 18.x, all versions, service packs, and patches are affected by this vulnerability. Affected SmartIT versions: 1.x, 2.0, 18.05, 18.08, and 19.02, all versions, service packs, and patches are affected by this vulnerability.
Technical Analysis
CVE-2019-16755 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.
The vulnerability requires no privileges and no user interaction, making it a prime target for automated exploitation campaigns and worm-like propagation.
A successful exploit results in complete confidentiality breach (data exposure), full integrity compromise (data manipulation), availability disruption (denial of service), with a CVSS base score of 9.8.
From a weakness classification perspective (CWE-502): Insecure deserialization vulnerabilities allow attackers to inject malicious objects during deserialization, potentially enabling remote code execution.
CVSS v3.1 Vector Breakdown
Affected Vendors & Products
Exploit & PoC Resources
Official Patches & Advisories
All References (2)
Quick Facts
Related CVEs (CWE-502)
Recommended Actions
- →Apply vendor patches immediately
- →Monitor CVE-2019-16755 in threat intel feeds
- →Review IDS/IPS signatures for exploitation attempts