HOMEVULNERABILITIESCVE-2018-7567
HIGH

CVE-2018-7567

CWE-434Published: March 4, 2018· Updated: Jun 17, 2026

7.2
CVSS v3.1

Official Description

In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by loading a crafted opm file with an embedded CodeInstall element to execute a command on the server during package installation. NOTE: the vendor disputes this issue stating "the behaviour is as designed and needed for different packages to be installed", "there is a security warning if the package is not verified by OTRS Group", and "there is the possibility and responsibility of an admin to check packages before installation which is possible as they are not binary.

NVD Source

Technical Analysis

CVE-2018-7567 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.

Exploitation requires high privileges, which limits the exposure to scenarios where an attacker has already gained initial access.

A successful exploit results in complete confidentiality breach (data exposure), full integrity compromise (data manipulation), availability disruption (denial of service), with a CVSS base score of 7.2.

CVSS v3.1 Vector Breakdown

Exploitability
Attack VectorNetwork
Attack ComplexityLow
Privileges Req.High
User InteractionNone
ScopeUnchanged
Impact
ConfidentialityHigh
IntegrityHigh
AvailabilityHigh
CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

Affected Vendors & Products

otrs1 product(s)
otrs
Source: NVD CPE · 3 total CPE entries

Exploit & PoC Resources

NO KNOWN EXPLOITNo public exploit confirmed at this time
External links open in a new tab. Always verify in a controlled environment before use.

Official Patches & Advisories

All References (2)

https://0day.today/exploit/29938Exploit · Third Party Advisory
https://0day.today/exploit/29938Exploit · Third Party Advisory

Quick Facts

CVE IDCVE-2018-7567
CVSS Score7.2 / 10
SeverityHIGH
WeaknessCWE-434
CISA KEVNo
Affected1 vendor(s)
PublishedMar 4, 2018

Related CVEs (CWE-434)

Recommended Actions

  • Apply vendor patches immediately
  • Monitor CVE-2018-7567 in threat intel feeds
  • Review IDS/IPS signatures for exploitation attempts
Data sourced from NVD (NIST), CISA KEV, and EPSS (FIRST). Analysis generated by CTIWATCH.COM. CVE data is provided under the NVD usage policy.