HOMEVULNERABILITIESCVE-2017-18486
HIGH

CVE-2017-18486

CWE-332Published: August 9, 2019· Updated: Jun 17, 2026

7.2
CVSS v3.1

Official Description

Jitbit Helpdesk before 9.0.3 allows remote attackers to escalate privileges because of mishandling of the User/AutoLogin userHash parameter. By inspecting the token value provided in a password reset link, a user can leverage a weak PRNG to recover the shared secret used by the server for remote authentication. The shared secret can be used to escalate privileges by forging new tokens for any user. These tokens can be used to automatically log in as the affected user.

NVD Source

Technical Analysis

CVE-2017-18486 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.

Exploitation requires high privileges, which limits the exposure to scenarios where an attacker has already gained initial access.

A successful exploit results in complete confidentiality breach (data exposure), full integrity compromise (data manipulation), availability disruption (denial of service), with a CVSS base score of 7.2.

CVSS v3.1 Vector Breakdown

Exploitability
Attack VectorNetwork
Attack ComplexityLow
Privileges Req.High
User InteractionNone
ScopeUnchanged
Impact
ConfidentialityHigh
IntegrityHigh
AvailabilityHigh
CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

Affected Vendors & Products

jitbit1 product(s)
helpdesk
Source: NVD CPE · 1 total CPE entries

Exploit & PoC Resources

NO KNOWN EXPLOITNo public exploit confirmed at this time
Exploit-DB
Offensive Security exploit database
GitHub PoC Search
Community PoC repositories
Rapid7 / Metasploit
Metasploit module search
PacketStorm
Security advisories & exploits
NVD Detail
Official NIST entry
MITRE CVE
CVE Program entry
External links open in a new tab. Always verify in a controlled environment before use.

Official Patches & Advisories

ADVISORYhttps://github.com/Kc57/JitBit_Helpdesk_Auth_Bypass
ADVISORYhttps://packetstormsecurity.com/files/144334/JitBit-Helpdesk-9.0.2-Broken-Authentication.html
ADVISORYhttps://www.exploit-db.com/exploits/42776
ADVISORYhttps://www.trustedsec.com/2017/09/full-disclosure-jitbit-helpdesk-authentication-bypass-0-day
ADVISORYhttps://github.com/Kc57/JitBit_Helpdesk_Auth_Bypass
ADVISORYhttps://packetstormsecurity.com/files/144334/JitBit-Helpdesk-9.0.2-Broken-Authentication.html
ADVISORYhttps://www.exploit-db.com/exploits/42776
ADVISORYhttps://www.trustedsec.com/2017/09/full-disclosure-jitbit-helpdesk-authentication-bypass-0-day

All References (8)

→
https://github.com/Kc57/JitBit_Helpdesk_Auth_BypassExploit · Third Party Advisory
→
https://packetstormsecurity.com/files/144334/JitBit-Helpdesk-9.0.2-Broken-Authentication.htmlThird Party Advisory · VDB Entry
→
https://www.exploit-db.com/exploits/42776Exploit · Third Party Advisory · VDB Entry
→
https://www.trustedsec.com/2017/09/full-disclosure-jitbit-helpdesk-authentication-bypass-0-dayThird Party Advisory
→
https://github.com/Kc57/JitBit_Helpdesk_Auth_BypassExploit · Third Party Advisory
→
https://packetstormsecurity.com/files/144334/JitBit-Helpdesk-9.0.2-Broken-Authentication.htmlThird Party Advisory · VDB Entry
→
https://www.exploit-db.com/exploits/42776Exploit · Third Party Advisory · VDB Entry
→
https://www.trustedsec.com/2017/09/full-disclosure-jitbit-helpdesk-authentication-bypass-0-dayThird Party Advisory

Quick Facts

CVE IDCVE-2017-18486
CVSS Score7.2 / 10
SeverityHIGH
WeaknessCWE-332
CISA KEVNo
Affected1 vendor(s)
PublishedAug 9, 2019

Related CVEs (CWE-332)

CVE-2018-9057
9.8
CVE-2016-10743
7.5
CVE-2023-20107
7.5
CVE-2014-9690
7.5
CVE-2016-9154
7.5
CVE-2026-3290
7.4

Recommended Actions

  • →Apply vendor patches immediately
  • →Monitor CVE-2017-18486 in threat intel feeds
  • →Review IDS/IPS signatures for exploitation attempts
Data sourced from NVD (NIST), CISA KEV, and EPSS (FIRST). Analysis generated by CTIWATCH.COM. CVE data is provided under the NVD usage policy.
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