CRITICAL
CVE-2013-6838
CWE-310Published: January 28, 2014· Updated: Jun 17, 2026
10.0
CVSS v3.1
Official Description
An unspecified Enghouse Interactive Professional Services "addon product" in Enghouse Interactive IVR Pro (VIP2000) 9.0.3 (rel903), when using OpenVZ and fallback customization, uses the same SSH private key across different customers' installations, which allows remote attackers to gain privileges by leveraging knowledge of this key.
Technical Analysis
CVE-2013-6838 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.
Exploitation requires some privileges, which limits the exposure to scenarios where an attacker has already gained initial access.
CVSS v3.1 Vector Breakdown
Exploitability
Attack VectorNetwork
Attack ComplexityLow
Privileges Req.
User Interaction
Scope
Impact
ConfidentialityC
IntegrityC
AvailabilityC
AV:N/AC:L/Au:N/C:C/I:C/A:C
Affected Vendors & Products
enghouseinteractive1 product(s)
ivr pro
openvz1 product(s)
vzkernel
Source: NVD CPE · 2 total CPE entries
Exploit & PoC Resources
NO KNOWN EXPLOITNo public exploit confirmed at this time
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NVD Detail
Official NIST entry
MITRE CVE
CVE Program entry
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All References (4)
Quick Facts
CVE IDCVE-2013-6838
CVSS Score10.0 / 10
SeverityCRITICAL
WeaknessCWE-310
CISA KEVNo
Affected2 vendor(s)
PublishedJan 28, 2014
Related CVEs (CWE-310)
Recommended Actions
- →Apply vendor patches immediately
- →Monitor CVE-2013-6838 in threat intel feeds
- →Review IDS/IPS signatures for exploitation attempts
Data sourced from NVD (NIST), CISA KEV, and EPSS (FIRST). Analysis generated by CTIWATCH.COM. CVE data is provided under the NVD usage policy.