MEDIUM
CVE-2011-2385
CWE-264Published: July 19, 2011· Updated: Jun 16, 2026
6.5
CVSS v3.1
Official Description
The iPhoneHandle package 0.9.x before 0.9.7 and 1.0.x before 1.0.3 in Open Ticket Request System (OTRS) does not properly restrict use of the iPhoneHandle interface, which allows remote authenticated users to gain privileges, and consequently read or modify OTRS core objects, via unspecified vectors.
Technical Analysis
CVE-2011-2385 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.
Exploitation requires some privileges, which limits the exposure to scenarios where an attacker has already gained initial access.
CVSS v3.1 Vector Breakdown
Exploitability
Attack VectorNetwork
Attack ComplexityLow
Privileges Req.
User Interaction
Scope
Impact
ConfidentialityP
IntegrityP
AvailabilityP
AV:N/AC:L/Au:S/C:P/I:P/A:P
Affected Vendors & Products
otrs2 product(s)
iphonehandleotrs
Source: NVD CPE · 9 total CPE entries
Exploit & PoC Resources
NO KNOWN EXPLOITNo public exploit confirmed at this time
Exploit-DB
Offensive Security exploit database
GitHub PoC Search
Community PoC repositories
Rapid7 / Metasploit
Metasploit module search
PacketStorm
Security advisories & exploits
NVD Detail
Official NIST entry
MITRE CVE
CVE Program entry
External links open in a new tab. Always verify in a controlled environment before use.
Official Patches & Advisories
All References (10)
→
http://otrs.org/advisory/OSA-2011-02-en/Patch · Vendor Advisory
→
http://secunia.com/advisories/45227Vendor Advisory
→
http://otrs.org/advisory/OSA-2011-02-en/Patch · Vendor Advisory
→
http://secunia.com/advisories/45227Vendor Advisory
Quick Facts
CVE IDCVE-2011-2385
CVSS Score6.5 / 10
SeverityMEDIUM
WeaknessCWE-264
CISA KEVNo
Affected1 vendor(s)
PublishedJul 19, 2011
Related CVEs (CWE-264)
Recommended Actions
- →Apply vendor patches immediately
- →Monitor CVE-2011-2385 in threat intel feeds
- →Review IDS/IPS signatures for exploitation attempts
Data sourced from NVD (NIST), CISA KEV, and EPSS (FIRST). Analysis generated by CTIWATCH.COM. CVE data is provided under the NVD usage policy.