LOW
CVE-2010-4758
CWE-310Published: March 18, 2011· Updated: Jun 16, 2026
1.9
CVSS v3.1
Official Description
installer.pl in Open Ticket Request System (OTRS) before 3.0.3 has an Inbound Mail Password field that uses the text type, instead of the password type, for its INPUT element, which makes it easier for physically proximate attackers to obtain the password by reading the workstation screen.
Technical Analysis
CVE-2010-4758 requires local access, meaning attackers must already have a foothold on the target system.
Exploitation requires some privileges, which limits the exposure to scenarios where an attacker has already gained initial access.
CVSS v3.1 Vector Breakdown
Exploitability
Attack VectorLocal
Attack ComplexityM
Privileges Req.
User Interaction
Scope
Impact
ConfidentialityP
IntegrityNone
AvailabilityNone
AV:L/AC:M/Au:N/C:P/I:N/A:N
Affected Vendors & Products
otrs1 product(s)
otrs
Source: NVD CPE · 67 total CPE entries
Exploit & PoC Resources
NO KNOWN EXPLOITNo public exploit confirmed at this time
Exploit-DB
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Rapid7 / Metasploit
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NVD Detail
Official NIST entry
MITRE CVE
CVE Program entry
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Official Patches & Advisories
All References (4)
Quick Facts
CVE IDCVE-2010-4758
CVSS Score1.9 / 10
SeverityLOW
WeaknessCWE-310
CISA KEVNo
Affected1 vendor(s)
PublishedMar 18, 2011
Related CVEs (CWE-310)
Recommended Actions
- →Apply vendor patches immediately
- →Monitor CVE-2010-4758 in threat intel feeds
- →Review IDS/IPS signatures for exploitation attempts
Data sourced from NVD (NIST), CISA KEV, and EPSS (FIRST). Analysis generated by CTIWATCH.COM. CVE data is provided under the NVD usage policy.