MEDIUM
CVE-2009-5057
CWE-310Published: March 18, 2011· Updated: Jun 16, 2026
5.0
CVSS v3.1
Official Description
The S/MIME feature in Open Ticket Request System (OTRS) before 2.3.4 does not configure the RANDFILE and HOME environment variables for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations, related to inability to write to the seeding file.
Technical Analysis
CVE-2009-5057 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.
Exploitation requires some privileges, which limits the exposure to scenarios where an attacker has already gained initial access.
CVSS v3.1 Vector Breakdown
Exploitability
Attack VectorNetwork
Attack ComplexityLow
Privileges Req.
User Interaction
Scope
Impact
ConfidentialityP
IntegrityNone
AvailabilityNone
AV:N/AC:L/Au:N/C:P/I:N/A:N
Affected Vendors & Products
otrs1 product(s)
otrs
Source: NVD CPE · 50 total CPE entries
Exploit & PoC Resources
NO KNOWN EXPLOITNo public exploit confirmed at this time
Exploit-DB
Offensive Security exploit database
GitHub PoC Search
Community PoC repositories
Rapid7 / Metasploit
Metasploit module search
PacketStorm
Security advisories & exploits
NVD Detail
Official NIST entry
MITRE CVE
CVE Program entry
External links open in a new tab. Always verify in a controlled environment before use.
Official Patches & Advisories
All References (4)
Quick Facts
CVE IDCVE-2009-5057
CVSS Score5.0 / 10
SeverityMEDIUM
WeaknessCWE-310
CISA KEVNo
Affected1 vendor(s)
PublishedMar 18, 2011
Related CVEs (CWE-310)
Recommended Actions
- →Apply vendor patches immediately
- →Monitor CVE-2009-5057 in threat intel feeds
- →Review IDS/IPS signatures for exploitation attempts
Data sourced from NVD (NIST), CISA KEV, and EPSS (FIRST). Analysis generated by CTIWATCH.COM. CVE data is provided under the NVD usage policy.