MEDIUM
CVE-2008-7278
CWE-20Published: March 18, 2011· Updated: Jun 16, 2026
5.0
CVSS v3.1
Official Description
The S/MIME feature in Open Ticket Request System (OTRS) before 2.2.5, and 2.3.x before 2.3.0-beta1, does not properly configure the RANDFILE environment variable for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations, related to inability to write to the seeding file.
Technical Analysis
CVE-2008-7278 can be exploited remotely over the network without requiring physical or adjacent access, significantly expanding the attack surface for threat actors.
Exploitation requires some privileges, which limits the exposure to scenarios where an attacker has already gained initial access.
CVSS v3.1 Vector Breakdown
Exploitability
Attack VectorNetwork
Attack ComplexityLow
Privileges Req.
User Interaction
Scope
Impact
ConfidentialityP
IntegrityNone
AvailabilityNone
AV:N/AC:L/Au:N/C:P/I:N/A:N
Affected Vendors & Products
otrs1 product(s)
otrs
Source: NVD CPE · 41 total CPE entries
Exploit & PoC Resources
NO KNOWN EXPLOITNo public exploit confirmed at this time
Exploit-DB
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GitHub PoC Search
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Rapid7 / Metasploit
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PacketStorm
Security advisories & exploits
NVD Detail
Official NIST entry
MITRE CVE
CVE Program entry
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Official Patches & Advisories
All References (6)
Quick Facts
CVE IDCVE-2008-7278
CVSS Score5.0 / 10
SeverityMEDIUM
WeaknessCWE-20
CISA KEVNo
Affected1 vendor(s)
PublishedMar 18, 2011
Related CVEs (CWE-20)
Recommended Actions
- →Apply vendor patches immediately
- →Monitor CVE-2008-7278 in threat intel feeds
- →Review IDS/IPS signatures for exploitation attempts
Data sourced from NVD (NIST), CISA KEV, and EPSS (FIRST). Analysis generated by CTIWATCH.COM. CVE data is provided under the NVD usage policy.